/* Ofisimo Asistan - sohbet penceresi (sag altta yuzen) */
#ofa-kok, #ofa-kok * { box-sizing: border-box; }
#ofa-kok {
  --ofa-ana: #f16d30;
  --ofa-koyu: #d0602d;
  --ofa-acik: #fff3ed;
  --ofa-mavi: #1f7fd0;
  --ofa-cizgi: #e7e9ee;
  --ofa-yazi: #1d2433;
  --ofa-soluk: #6b7280;
  font-family: "Open Sans", "Segoe UI", Arial, sans-serif; font-size: 14.5px; line-height: 1.55; color: var(--ofa-yazi);
}

/* --- Acma dugmesi --- */
#ofa-kok .ofa-dugme {
  position: fixed; right: 22px; bottom: 36px; z-index: 99990;
  width: 66px; height: 66px; border-radius: 50%; border: 0; padding: 0; cursor: pointer;
  background: #fff; box-shadow: 0 8px 26px rgba(16, 24, 40, .22), 0 0 0 3px #f16d30;
  display: flex; align-items: center; justify-content: center; overflow: visible;
  transition: transform .18s ease, box-shadow .18s ease;
}
#ofa-kok .ofa-dugme img { width: 56px; height: 56px; object-fit: contain; margin-top: -2px; }
/* Ikonun alt kenarina oturan "Asistan" etiketi */
#ofa-kok .ofa-dugme-yazi {
  position: absolute; left: 50%; bottom: -15px; transform: translateX(-50%);
  background: linear-gradient(135deg, #f16d30, #e2551b); color: #fff; border: 2px solid #fff; border-radius: 11px;
  padding: 1px 9px; font-size: 11.5px; font-weight: 700; line-height: 17px; letter-spacing: .2px; white-space: nowrap;
  box-shadow: 0 3px 8px rgba(241, 109, 48, .35);
}
#ofa-kok .ofa-dugme:hover { transform: translateY(-2px) scale(1.04); box-shadow: 0 12px 30px rgba(16, 24, 40, .26), 0 0 0 3px #e2551b; }
#ofa-kok .ofa-dugme:focus-visible { outline: 3px solid #ffd2bd; outline-offset: 3px; }
#ofa-kok .ofa-etiket {
  position: fixed; right: 98px; bottom: 50px; z-index: 99990;
  background: #fff; color: var(--ofa-yazi); border-radius: 18px; padding: 7px 14px; font-size: 13.5px; font-weight: 600;
  box-shadow: 0 6px 18px rgba(16, 24, 40, .16); white-space: nowrap; cursor: pointer;
  opacity: 0; transform: translateX(8px); transition: opacity .25s ease, transform .25s ease; pointer-events: none;
}
#ofa-kok .ofa-etiket.ofa-goster { opacity: 1; transform: none; pointer-events: auto; }
#ofa-kok .ofa-etiket b { color: var(--ofa-ana); }
#ofa-kok.ofa-acik .ofa-dugme, #ofa-kok.ofa-acik .ofa-etiket { display: none; }

/* --- Pencere --- */
#ofa-kok .ofa-panel {
  position: fixed; right: 20px; bottom: 20px; z-index: 99991;
  width: 410px; height: min(740px, calc(100vh - 40px)); max-width: calc(100vw - 24px); background: #fff;
  border: 1px solid #e3e6ec; border-radius: 18px; overflow: hidden;
  box-shadow: 0 24px 60px rgba(16, 24, 40, .22), 0 2px 8px rgba(16, 24, 40, .06);
  display: flex; flex-direction: column;
  opacity: 0; transform: translateY(16px) scale(.98); transform-origin: bottom right; visibility: hidden;
  transition: opacity .2s ease, transform .22s cubic-bezier(.2, .8, .2, 1), visibility .22s, width .25s ease, height .25s ease;
}
#ofa-kok.ofa-acik .ofa-panel { opacity: 1; transform: none; visibility: visible; }
#ofa-kok.ofa-genis .ofa-panel { width: 680px; height: calc(100vh - 40px); }

/* Baslik */
#ofa-kok .ofa-ust {
  position: relative; display: flex; align-items: center; gap: 4px; padding: 10px 10px 10px 16px; min-height: 56px;
  border-bottom: 1px solid var(--ofa-cizgi); background: linear-gradient(180deg, #fff, #fffaf7);
}
#ofa-kok .ofa-ust-baslik { flex: 1; display: flex; align-items: center; gap: 9px; min-width: 0; }
#ofa-kok .ofa-ust-baslik img { width: 28px; height: 28px; object-fit: contain; }
#ofa-kok .ofa-ust-baslik strong { font-size: 15.5px; font-weight: 700; white-space: nowrap; }
#ofa-kok .ofa-ust-baslik .ofa-rozet { background: var(--ofa-acik); color: var(--ofa-koyu); font-size: 11px; font-weight: 700; padding: 1px 7px; border-radius: 6px; }
#ofa-kok .ofa-ikon {
  background: transparent; border: 0; color: #3b4252; cursor: pointer; width: 36px; height: 36px; padding: 0;
  border-radius: 10px; display: flex; align-items: center; justify-content: center; flex: none;
}
#ofa-kok .ofa-ikon:hover { background: #f1f3f6; }

/* Menu */
#ofa-kok .ofa-menu {
  position: absolute; top: 52px; right: 10px; background: #fff; border: 1px solid var(--ofa-cizgi); border-radius: 12px;
  box-shadow: 0 12px 30px rgba(16, 24, 40, .14); padding: 6px; min-width: 210px; display: none; z-index: 3;
}
#ofa-kok .ofa-menu.ofa-acik-menu { display: block; }
#ofa-kok .ofa-menu button, #ofa-kok .ofa-menu a {
  display: flex; align-items: center; gap: 10px; width: 100%; padding: 9px 10px; border: 0; background: none; border-radius: 8px;
  font: inherit; font-size: 14px; color: var(--ofa-yazi); text-decoration: none; cursor: pointer; text-align: left;
}
#ofa-kok .ofa-menu button:hover, #ofa-kok .ofa-menu a:hover { background: #f4f5f8; }

/* Govde */
#ofa-kok .ofa-govde { flex: 1; overflow-y: auto; display: flex; flex-direction: column; }
#ofa-kok .ofa-karsilama { margin: auto 0; padding: 20px 22px 22px; }
#ofa-kok.ofa-sohbette .ofa-karsilama { display: none; }
#ofa-kok .ofa-logo {
  width: 52px; height: 52px; border-radius: 14px; background: var(--ofa-acik); display: flex; align-items: center; justify-content: center;
  margin-bottom: 14px; box-shadow: inset 0 0 0 1px rgba(241, 109, 48, .15);
}
#ofa-kok .ofa-logo img { width: 42px; height: 42px; object-fit: contain; }
#ofa-kok .ofa-karsilama h2 { font-size: 19px; font-weight: 700; margin: 0 0 6px; color: var(--ofa-yazi); line-height: 1.35; }
#ofa-kok .ofa-karsilama p { color: var(--ofa-soluk); margin: 0 0 14px; font-size: 13.5px; }

/* Mesaj yazma kutusu */
#ofa-kok .ofa-form {
  border: 1.5px solid rgba(241, 109, 48, .40); border-radius: 20px; background: #fff; padding: 14px 14px 10px 16px; margin: 0;
  box-shadow: 0 6px 20px rgba(241, 109, 48, .10); display: flex; flex-direction: column; gap: 8px;
  transition: border-color .15s, box-shadow .15s;
}
#ofa-kok .ofa-form:focus-within { border-color: var(--ofa-ana); box-shadow: 0 6px 22px rgba(241, 109, 48, .18); }
#ofa-kok .ofa-form textarea {
  border: 0; outline: none; resize: none; font: inherit; color: var(--ofa-yazi); background: transparent;
  min-height: 58px; max-height: 150px; padding: 4px 0; margin: 0; width: 100%;
}
#ofa-kok .ofa-form textarea::placeholder { color: #9aa1ad; }
#ofa-kok .ofa-form-alt { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
#ofa-kok .ofa-sayac { display: none; }
#ofa-kok .ofa-gonder {
  width: 34px; height: 34px; border-radius: 50%; border: 0; padding: 0; cursor: pointer; flex: none;
  background: var(--ofa-ana); color: #fff; display: flex; align-items: center; justify-content: center; transition: background .15s;
}
#ofa-kok .ofa-gonder:disabled { background: #eceef2; color: #9aa1ad; cursor: default; }
#ofa-kok .ofa-alt-form { padding: 10px 14px 4px; border-top: 1px solid var(--ofa-cizgi); }
#ofa-kok .ofa-alt-form .ofa-form { border-color: #dfe3ea; box-shadow: none; flex-direction: row; align-items: flex-end; padding: 6px 6px 6px 14px; border-radius: 22px; }
#ofa-kok .ofa-alt-form .ofa-form textarea { min-height: 24px; padding: 5px 0; }
#ofa-kok .ofa-alt-form .ofa-sayac { display: none; }

/* Oneriler */
#ofa-kok .ofa-ayrac { display: flex; align-items: center; gap: 10px; margin: 18px 0 10px; font-size: 12.5px; color: var(--ofa-soluk); }
#ofa-kok .ofa-ayrac::after { content: ""; flex: 1; height: 1px; background: var(--ofa-cizgi); }
#ofa-kok .ofa-oneri {
  display: flex; align-items: center; gap: 12px; width: 100%; padding: 10px 12px; margin: 0 0 8px;
  border: 1px solid var(--ofa-cizgi); border-radius: 12px; background: #fff;
  font: inherit; font-size: 14px; color: var(--ofa-yazi); text-align: left; cursor: pointer; transition: border-color .15s, background .15s;
}
#ofa-kok .ofa-oneri:hover { border-color: rgba(241, 109, 48, .5); background: #fffaf7; }
#ofa-kok .ofa-oneri-ikon {
  width: 32px; height: 32px; flex: none; border-radius: 9px; background: var(--ofa-acik); color: var(--ofa-ana);
  display: flex; align-items: center; justify-content: center;
}
#ofa-kok .ofa-oneri:nth-child(even) .ofa-oneri-ikon { background: #eaf3fc; color: var(--ofa-mavi); }
#ofa-kok .ofa-oneri .ofa-oneri-metin { flex: 1; }
#ofa-kok .ofa-oneri .ofa-ok { color: #9aa1ad; flex: none; }

/* Mesajlar */
#ofa-kok .ofa-mesajlar { padding: 6px 16px 12px; display: none; }
#ofa-kok.ofa-sohbette .ofa-mesajlar { display: block; }
#ofa-kok .ofa-satir { display: flex; gap: 9px; margin: 14px 0; }
#ofa-kok .ofa-satir-kullanici { justify-content: flex-end; }
#ofa-kok .ofa-avatar { width: 28px; height: 28px; flex: none; object-fit: contain; margin-top: 2px; }
#ofa-kok .ofa-mesaj { max-width: 86%; word-wrap: break-word; overflow-wrap: anywhere; }
#ofa-kok .ofa-asistan { padding-top: 3px; }
#ofa-kok .ofa-kullanici { background: var(--ofa-acik); padding: 9px 14px; border-radius: 18px 18px 4px 18px; }
#ofa-kok .ofa-hata { background: #fdecea; color: #a12a1f; padding: 9px 14px; border-radius: 12px; font-size: 13.5px; }
#ofa-kok .ofa-mesaj a { color: var(--ofa-mavi); text-decoration: underline; text-underline-offset: 2px; }
#ofa-kok .ofa-mesaj ul { margin: 6px 0; padding-left: 20px; }
#ofa-kok .ofa-mesaj li { margin: 4px 0; list-style: disc; }
#ofa-kok .ofa-mesaj strong { font-weight: 700; }
#ofa-kok .ofa-gorsel-bag { display: block; margin: 8px 0; text-decoration: none; }
#ofa-kok .ofa-gorsel { display: block; max-width: 100%; height: auto; border-radius: 10px; border: 1px solid var(--ofa-cizgi); box-shadow: 0 4px 14px rgba(16, 24, 40, .10); }

#ofa-kok .ofa-yaziyor { display: inline-flex; gap: 5px; align-items: center; padding: 12px 2px; }
#ofa-kok .ofa-yaziyor span { width: 8px; height: 8px; border-radius: 50%; background: var(--ofa-ana); opacity: .5; animation: ofa-zipla 1.2s infinite ease-in-out; }
#ofa-kok .ofa-yaziyor span:nth-child(2) { animation-delay: .15s; background: var(--ofa-mavi); }
#ofa-kok .ofa-yaziyor span:nth-child(3) { animation-delay: .3s; }
@keyframes ofa-zipla { 0%, 80%, 100% { transform: translateY(0); opacity: .45; } 40% { transform: translateY(-5px); opacity: 1; } }

#ofa-kok .ofa-not { font-size: 11.5px; color: #9aa1ad; text-align: center; padding: 6px 16px 10px; }

/* Mobil: tam ekran; dugme alttaki menu cubugunun ustunde */
@media (max-width: 767px) {
  #ofa-kok .ofa-dugme { right: 14px; bottom: 104px; width: 58px; height: 58px; }
  #ofa-kok .ofa-dugme img { width: 48px; height: 48px; margin-top: -2px; }
  #ofa-kok .ofa-dugme-yazi { font-size: 10.5px; padding: 0 7px; bottom: -13px; }
  #ofa-kok .ofa-etiket { right: 82px; bottom: 120px; }
  #ofa-kok .ofa-panel, #ofa-kok.ofa-genis .ofa-panel { right: 0; bottom: 0; width: 100vw; max-width: 100vw; height: 100%; border-radius: 0; border: 0; }
  #ofa-kok .ofa-genislet { display: none; }
  #ofa-kok .ofa-form textarea { font-size: 16px; } /* iOS yakinlastirmasini onler */
}

/* ===== Islem FTP formu + ilerleme (Asama 2) ===== */
.ofa-ftpform { width: 100%; max-width: 320px; }
.ofa-ftp-baslik { font-weight: 700; color: #e2551b; margin-bottom: 8px; font-size: 14px; }
.ofa-ftpform label { display: block; font-size: 12px; color: #6b7280; margin-bottom: 8px; }
.ofa-ftpform input { display: block; width: 100%; box-sizing: border-box; margin-top: 3px; padding: 8px 10px;
  border: 1px solid #e2e5ea; border-radius: 8px; font-size: 14px; background: #fff; color: #1f2430; outline: none; }
.ofa-ftpform input:focus { border-color: #f16d30; box-shadow: 0 0 0 2px #ffd2bd; }
.ofa-ftp-gonder { width: 100%; margin-top: 4px; padding: 9px 12px; border: 0; border-radius: 9px; cursor: pointer;
  background: #f16d30; color: #fff; font-weight: 600; font-size: 14px; }
.ofa-ftp-gonder:hover { background: #e2551b; }
.ofa-ftp-gonder:disabled { opacity: .6; cursor: default; }
.ofa-ftp-not { margin-top: 8px; font-size: 11px; color: #9aa1ad; line-height: 1.4; }
.ofa-ftp-hata { margin-top: 6px; font-size: 12px; color: #c0392b; }

/* Islem bitti / FTP temizle butonu + gorsel ekleme */
.ofa-bitti-not { font-size: 12.5px; color: #6b7280; line-height: 1.5; margin-bottom: 8px; }
.ofa-bitti-btn { padding: 8px 12px; border: 1px solid #e2e5ea; border-radius: 9px; background: #fff; color: #e2551b;
  font-weight: 600; font-size: 13px; cursor: pointer; }
.ofa-bitti-btn:hover { background: #fff3ed; border-color: #ffd2bd; }
.ofa-bitti-btn:disabled { opacity: .6; cursor: default; }
#ofa-kok .ofa-ek-input { display: none !important; }
#ofa-kok .ofa-ek-btn { flex: 0 0 auto; display: inline-flex; align-items: center; gap: 6px; cursor: pointer;
  padding: 7px 14px 7px 11px; border: 1px solid #e2e5ea; border-radius: 999px; background: #fff;
  color: #4b5563; font-size: 13px; font-weight: 600; line-height: 1; transition: all .15s; }
#ofa-kok .ofa-ek-btn svg { color: #6b7280; }
#ofa-kok .ofa-ek-btn:hover { border-color: #ffd2bd; background: #fff7f3; color: #e2551b; }
#ofa-kok .ofa-ek-btn:hover svg { color: #f16d30; }
#ofa-kok .ofa-alt-form .ofa-ek-btn { padding: 7px; }
#ofa-kok .ofa-alt-form .ofa-ek-btn span { display: none; }
.ofa-ek-onizleme { display: flex; align-items: center; gap: 8px; margin: 0 10px 6px; font-size: 12px; color: #6b7280; }
.ofa-ek-onizleme img { width: 40px; height: 40px; object-fit: cover; border-radius: 8px; border: 1px solid #e2e5ea; }
.ofa-ek-kaldir { cursor: pointer; color: #c0392b; font-weight: 700; }
.ofa-mesaj img.ofa-ekgorsel { max-width: 180px; border-radius: 8px; margin-top: 6px; display: block; }